Returns & refunds
Refund & Return Policy
You have 30 days from the delivery date to return any item for a refund or exchange. If something is not right, we make it right.
Last updated: September 15, 2026
Return window
Returns are accepted for 30 days from the delivery date. Return requests started after day 30 can be issued as store credit at our discretion.
Conditions
- Items must be unworn, unwashed, and free of odors or damage.
- Original tags and packaging must be attached and included.
- Footwear must be returned in its original box, used as an outer carton.
- Final-sale items and gift cards cannot be returned. Faulty items are always covered, sale or not.
Fees and sale items
We do not charge a restocking fee. Sale items may be returned under the same 30-day conditions unless they are clearly marked final sale before purchase. Final-sale items remain covered if faulty, damaged, or incorrect.
How to return an item
- Email support@mmgiftland.shop or call +1 312 526 3122 with your order number and the item(s) you are returning.
- We reply within one business day with an RMA number and a prepaid return label (free for faulty, damaged, or incorrect items; $6.95 deducted from the refund for change-of-mind returns).
- Pack the item securely, write the RMA number on the outside of the parcel, and attach the label.
- Drop the parcel at any USPS or UPS location and keep the receipt.
- We inspect and process the return within 3 business days of arrival and email you the outcome.
Return address
2316 S Wentworth Ave
Chicago, IL 60616
United States
Please do not send returns without an RMA number; they cannot be traced.
Refunds
Approved refunds are issued to the original payment method within 3–5 business days of inspection. Your bank or card issuer may take a further 5–10 business days to post the credit. Original shipping charges are refunded only when the return is due to our error or a fault.
Exchanges and cancellations
For a different size or color, note it in your return request and we will ship the replacement free of charge once the return is scanned by the carrier. Orders can be cancelled for a full refund any time before they ship — call or email us right away.
